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Participant
May 2, 2025
Answered

I've waited 7 business days for my refund and I still haven't gotten it

  • May 2, 2025
  • 1 reply
  • 193 views

I cancelled 12 days after I tried the Adobe CC apps. I still haven't gotten my refund. 

Correct answer Jeffrey_A_Wright

Aizakku, thanks for posting about the status of your subscription to this public discussion forum. I can confirm that you canceled your subscription successfully last week. Refunds can take up to 14 business days to process, not including weekends and holidays. Thanks for your patience, and I am sorry you did not find more value from our services.


For more information, see https://adobe.ly/4iHzxTa. ^JW

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
May 2, 2025

Aizakku, thanks for posting about the status of your subscription to this public discussion forum. I can confirm that you canceled your subscription successfully last week. Refunds can take up to 14 business days to process, not including weekends and holidays. Thanks for your patience, and I am sorry you did not find more value from our services.


For more information, see https://adobe.ly/4iHzxTa. ^JW