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Participant
July 19, 2026
Answered

I want a refund

  • July 19, 2026
  • 2 replies
  • 15 views

Hello guys! I want a refund for my latest charge for the product as I am not using it for some time already 

    Correct answer kglad

    refunds are automatic, if you qualify and take up to 14 days to complete your cancellation.

     

    cancel subscription, https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html 

     

    understanding cancellation 

    fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel 

     

    then check your account, https://account.adobe.com and make sure there aren’t any subscriptions.

    2 replies

    John T Smith
    Community Expert
    Community Expert
    July 19, 2026

    > I am not using it for some time already 

     

    Not using is not the same as cancelling… use the link kglad provided to cancel

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    July 19, 2026

    refunds are automatic, if you qualify and take up to 14 days to complete your cancellation.

     

    cancel subscription, https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html 

     

    understanding cancellation 

    fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel 

     

    then check your account, https://account.adobe.com and make sure there aren’t any subscriptions.