I want a Refund

Question

I requested to cancel my plan last month and yet I still got charged for a full month. I'm not even using my plan anymore. I can't afford it and I'm going through a harship. Please refund the money for a plan I'm not even using nor I will be using anymore.

Thank you.

Peru Bob · Answer

We can't help you with payment issues here. Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare

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