I want a refund a minor purchased this and you having be taking money from me for months. I have never not once used your services, I would like a full refund.

Question

I want a refund a minor purchased this and you having be taking money from me for months. I have never not once used your services, I would like a full refund, you pretty much stole from someone who doesn’t have the means to pay for this, multi million dollar company should have no problem refunding a customer that has never used your services.

Peru Bob · Answer

Only you can cancel. We can’t do that for you here on this forum.

See here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

You need to have a valid form of payment before you can cancel a subscription and get a refund.

https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

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