I want a refund. I have just been automatically re-subscribed with a plan that I don't want anymore. How can I initiate a refund?

Question

As the title states. Please help as soon as possible before it lapses past 14 days.

Manan Joshi · Accepted Answer

You must cancel the plan before a refund can be issued. If applicable, refunds are issues automatically within 14 days. However, refunds don’t apply to renewals. You can check the following articles for more details

https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

AkanshaAshra · Answer

Hi ​@skilled_soldierdbeaI understand you were looking for an update on your subscription. Wechecked, and your subscription was canceled and Adobe has already processed arefund.It may take up to 10 to 14 days for the refund to appear in your account.You can check the following articles for more detailshttps://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.htmlhttps://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.htmlI hope this clarifies things. If you have any other questions or need further assistance, please feel free to let us know. We're always happy to help.^Akansha

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