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Anonimo2001
Anonimo2001
Participant
June 16, 2026
Answered

I Want A Refund On Adobe Subscription

  • June 16, 2026
  • 1 reply
  • 12 views

Hello, I thought I cancelled my free plan correctly but I did not. I received an invoice today of the monthly payment but I haven’t used the service since the end of the free trial. I know there is the 14 days policy and I would like to get reinbursed (I cancelled the plan after seeing the invoice). I tried to search everywhere in the website and through the chatbot but I did not mange. Can an operator please help me withb the refund? Thank you.

    Correct answer Jeff_A_Wright

    Thank you for posting to this public discussion forum, Anonimo.


    I am sorry you did not find more value in our services. I can confirm that you successfully canceled your subscriptions. Refunds occur automatically within 14 days.


    Please see https://adobe.ly/4owo9Ox for more information about the cancellation and refund process.


    Please update this discussion thread if you have any additional questions. ^JW

    1 reply

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    June 16, 2026

    Thank you for posting to this public discussion forum, Anonimo.


    I am sorry you did not find more value in our services. I can confirm that you successfully canceled your subscriptions. Refunds occur automatically within 14 days.


    Please see https://adobe.ly/4owo9Ox for more information about the cancellation and refund process.


    Please update this discussion thread if you have any additional questions. ^JW

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