I want a refund on an Adobe Subscription

Question

I had briefly activated the free trial for adobe in order to export a flash file to a different format, since I could not open animate normally. I would like a refund since the only reason I did so was because my adobe tools were provided by my educational institution, and they were facing issues with the college-wide license.

I only did so in order to complete my assignment, and despite having previously cancelled the trial once the exportation was done, I was still charged.

ShivangiGupta · Accepted Answer

​Hi @Ambrosial_experience3032, I understand you were looking for an update on your subscription. Wechecked your account details and your subscription standscanceled and Adobe has already initiated arefund.It may take up to 10 to 14 days for the refund to appear in your account.You can check the following articles for more detailshttps://adobe.ly/3TONWGLhttps://adobe.ly/4ycHfx3I hope this clarifies things. If you have any other questions or need further assistance, please feel free to let us know. We're always happy to help.^Shivangi

kglad · Answer

check your account https://account.adobe.comis everything cancelled?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.