I want help

Forum|Forum|3 months ago
October 20, 2025
2 replies
92 views

I want help I don't need a bot or a forum. I want help. this is ridiculous how many pages do I need to go through to get help. this company has frauded me with a year annual subscription thing after a free trial. I don't want it it's almost useless. and I want to be done with it. this is am I just stuck paying the money and not being able to talk to any customer service this company scamming B2C is insane:

Correct answer Shivangi_Gupta

We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/4qdWjXL

^Shivangi

kglad

Community Expert

@joaquin_9986

that link should be https://helpx.adobe.com/manage-account/using/cancel-subscription.htm

Kanikas

Community Manager

HI joaquin_9986,

We're sorry about that. If you don't wish to continue with the services, please cancel the subscription with help from steps shared here: https://adobe.ly/3Jdrbai;

Hope this helps!

^KS

K

Kinga244479671q85

Participant

What's going on with the chat? It's been down for a while now. I really need to talk to a consultant, but I can't. I've been paying you for years, and the chat has always worked. I need to change my plan today, please fix this!

S

Shivangi_Gupta

Correct answer

Community Manager

We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/4qdWjXL

^Shivangi

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