I want my freedom

Forum|Forum|4 months ago
September 30, 2025
2 replies
63 views

this company is rancid.
I have been billed upwards of 500 dollars since march last year, i don't have any plans with the company, and yet every month i am still being billed. I believe it's the Price of generative tokens, which I don't use, and never have. I'm looking for ways to remove my account, completely. Cut all ties to Adobe, first answer I see is, "I don't think you can" ... what the actual dystopian (cursing removed) is this

General Feedback

kglad

Community Expert

@sebastian_8613

check https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html for those no acrobat charges

S

Shivangi_Gupta

Community Manager

Hi @sebastian_8613,

I'm really sorry to hear about your experience. I’ve reviewed your account details and found that you had an active subscription to Adobe Acrobat Pro starting August 30, 2025. As of now, there’s no active subscription listed on your account.
If you’ve decided not to continue using your Adobe account, you can delete it by following the steps outlined here: https://adobe.ly/3KO0MA4

It’s unfortunate that your experience didn’t meet expectations. If there’s anything we can do to make things right or assist further, please don’t hesitate to reach out.

^Shivangi

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