I WANT MY REFUND

Thank you for posting, ​@iwantmyrefundpls , to this public discussion forum.

I can confirm that you completed the cancellation process on April 1st. Please be aware that any refunds issued will take up to 14 days. It depends on the country and financial institutions involved, @iwantmyrefundpls, and the refunds often arrive sooner.

I do see that you have contacted us directly. You can use the steps listed at https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html to review and update support case ADB-44700812-V5W6 with any additional questions you have, ​@iwantmyrefundpls.

For more information on the cancellation and refund process, see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html.

re-contact adobe support.

https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html

I have canceled my subscription right after I was charged so that’s still within the 14 days refund eligibility. I have been contacting your team since April 1 and I always get the “5-7 business days” answer when it’s concerning that the day is moving and the timeline isn’t! It’s also not fair to keep our money for that long and just take it away within seconds. It seems really unfair and unreasonable. Some other companies have issued refund within the hour! I keep getting “escalated” or “back end team” when nothing is really happening and progressing!!!