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Participant
Oct 24, 2025 8:51 AM UTC
Answered

I want't to cancel my plan but it's been impossible. Help!

Hi from Portugal! 

I really want to close my account and cancel my plan, but it's been very difficult, there's no contact center?

In the page that I supposed would cancel my plan, the bottom is not there. 

Can you help me, please! 

Thks! 

luisa__6971Correct answer
Participant
Oct 31, 2025 12:49 PM UTC

Thks, @Jim_Rick6879 🙂 Problem solved! 😉

2 replies

Participant
Sep 13, 2026 7:53 AM UTC

Same problems encountered. Typical of these money-grabbing product providers. It’s so easy to subscribe to the products, but come time to cancel, when that’s supposed to be part of the free 7-day trial, and having established that the product I’d tested did not serve my purpose, it’s more difficult than riding a unicycle blindfolded, backwards! Come on Adobe team … show some customer centricity.

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luisa__6971AuthorCorrect answer
Participant
Oct 31, 2025 12:49 PM UTC

Thks, @Jim_Rick6879 🙂 Problem solved! 😉

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