I want to be able to cancel without cancellation fee
dear Adobe,
I'm an independent artist and I have periods of low income, but every time I cancel there is fee which equals a few months of payment.
It's crazy, why are you punishing the loyal costumer? You think cancellation fee is good marketing in the long run?
All you have is your Brand Adobe, and if you take a look around the world and see what people think of you. Adobe, Apple, H&M, Chanel, McDonalds, you are up there with the giants! You have an amazing opportunity to become a legend but you don't listen to your customers.
I pay 120 SEK/a month for Adobe
And you want 450 SEK for cancellation?
jeez Adobe. Start looking beyond your Cashflow and be the amazing legendary company you CAN be!
sincerely yours,
Elin Birgisdottir
