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Hajar El Hannouti
Participant
May 24, 2026
Question

I want to cancel my abonnement

  • May 24, 2026
  • 1 reply
  • 2 views

Hey

I Would like to cancel my Adobe Photoshop subscription.

When attempting to cancel, I was informed that a €145 early termination fee applies. I was not clearly aware of this condition when I subscribed, and I find this charge unexpected.

I kindly ask for a detailed explanation of this fee and would like to request that my subscription be cancelled without this additional charge.
Please confirm the cancellation of my subscription.

    1 reply

    kglad
    Community Expert
    Community Expert
    May 24, 2026

    you can  find the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html 

     

    for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    if you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html