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kglad
kgladCorrect answer
Community Expert
May 18, 2018

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

11 replies

Andies
Participant
May 9, 2026

It looks like Adobe Acrobat doesnt allow people to cancel their plans. I have been trying for a month now with no success as it loads for hours. I regret the day I signed up for it because I am being charged every month for something that I am not even using.

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kglad
Community Expert
Community Expert
May 9, 2026

​@Andies 

 

try using a mobile phone's updated non-opera browser with wifi disabled.

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Participant
May 6, 2025

I want to cancel my subscriptions to adobe

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AnandSri
Legend
May 6, 2025

Hello!

 

I hope you are doing well, and thanks for reaching out.

 

Please see these Adobe articles on how to cancel the subscription: Cancel Adobe trial or subscription, Adobe Subscription and Cancellation Terms.

 

I will also involve the Account experts to assist you and answer any further questions if needed.

Thanks,

Anand Sri.

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JR Boulay
Community Expert
Community Expert
June 23, 2024

This is a public forum, not Adobe support.
Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function: https://helpx.adobe.com/contact.html?rghtup=autoOpen or through TwiXter: @AdobeCare - https://twitter.com/AdobeCare
There is no email support, so beware of scammers.
If the chat window fails to open, then use a different device. If you would like to talk with someone, then click on the option for More Contact Options to be given the appropriate phone number for your country.

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Acrobate du PDF, InDesigner et Photoshopographe
Participant
June 22, 2024

want to cancel my adobe acrobat pro trial

 

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Participant
February 8, 2022

Yes, I want to cancel my free trial of Adobe Acrobat Pro DC.

 

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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
May 18, 2018

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Translate
Participant
March 29, 2023

I want to cancel my acrobat pro subscription

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