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donnae21771505
Participant
February 17, 2026
Question

I want to cancel my adobe acrobat pro account and can't find a way to do it

  • February 17, 2026
  • 1 reply
  • 5 views

When I go into my account to cancel, I can’t find a way to do it. Please cancel my account!!!

    1 reply

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    February 17, 2026

    Thanks for posting, ​@donnae21771505 !

    I am sorry but there are no active subscriptions for you to cancel under the account you used to create this public discussion thread. Please see https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to locate the account with the active subscription. Once you are logged in under the correct account, ​@donnae21771505 , then see https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html to complete the self-cancel process.