I want to cancel my subscription

Forum|Forum|2 days ago
July 29, 2026
返信数 5.
17 ビュー

I want to cancel my subscription immediately, I had a free trial and cancelled before that period ended. I am now being charged for the subscription but I don’t have to money to pay but I cannot cancel the plan

解決に役立った回答 Jeff_A_Wright

Thank you for posting, Jenk.

I apologize for any confusion you encountered in the sign-up process and I am sorry you did not find more value in our services.

The subscription you started yesterday is currently past due. Please click on https://adobe.ly/4wtaafr to speak with a member of our team who can help you cancel your new subscription.

Please see https://adobe.ly/4x4c0mX if you would prefer to correct your account to continue using our services.

Please update this public discussion thread if you have any additional questions. ^JW

kglad

Community Expert

@Jenk

check your account to see if all subscriptions were cancelled, https://account.adobe.com

Jeff_A_Wright

解決！

Community Manager

Thank you for posting, Jenk.

I apologize for any confusion you encountered in the sign-up process and I am sorry you did not find more value in our services.

The subscription you started yesterday is currently past due. Please click on https://adobe.ly/4wtaafr to speak with a member of our team who can help you cancel your new subscription.

Please see https://adobe.ly/4x4c0mX if you would prefer to correct your account to continue using our services.

Please update this public discussion thread if you have any additional questions. ^JW

M

Manan Joshi

Community Expert

If you already cancelled the plan then you don’t need to cancel it again. Check if you are still subscribed to something or not. If not then contact Adobe Support

-Manan

Jenk作成者

Participant

I keep getting emails to pay a monthly plan.. and I cannot manage my plan until I pay the plan, but I already cancelled it previously so I shouldn’t be getting charged.. what is the email for adobe support

M

Manan Joshi

Community Expert

There is no email support. If you had cancelled previously you must have got a confirmation email. You can connect with Adobe Support using the following link https://helpx.adobe.com/contact.html?rghtup=autoOpen

-Manan

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