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Participant
Aug 16, 2026 3:48 AM UTC
Answered

I want to cancel my subscription

I purchased a subscription and it had free trail 

i used only one time to try if it feets my need 

i am not planning to use it 

i was charged and i want my money back because i am not using it 

    ShivangiGupta
    ShivangiGuptaCorrect answer
    Community Manager
    Aug 17, 2026 3:02 PM UTC

    Hi ​@amazing_solutionf893,

    We confirm Adobe has initiated a refund a day ago when you cancelled your plan. It may take 12-14 days for the refund to get processed.

    Let us know if you have any questions.

     

    ^Shivangi

    ^Shivangi

    1 reply

    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    Aug 17, 2026 3:02 PM UTC

    Hi ​@amazing_solutionf893,

    We confirm Adobe has initiated a refund a day ago when you cancelled your plan. It may take 12-14 days for the refund to get processed.

    Let us know if you have any questions.

     

    ^Shivangi

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    ^Shivangi