I want to cancel my subscription and want a refund as I am still within the 14 days window. I bought my subscription on 3rd of July.

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I bought my subscription on 3rd of July, today is 17th of July. If I go to my Adobe Account and try cancelling from there, it nowhere shows whether I’ll get a refund or not. How do I proceed?

M

Manan JoshiCorrect answer

Community Expert

Are you not able to cancel it or what? Cancel it and you shall be refunded as per the terms of subscription mentioned in the following article. Refunds are automatic and take around 14 days to process

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

-Manan

C

Carefree_Companion446a

Participant

I'm trying to cancel my subscription. I've tried do it a couple of days before I was going to get charged. Apparently they charged me anyway.

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M

Manan Joshi

Correct answer

Community Expert

Are you not able to cancel it or what? Cancel it and you shall be refunded as per the terms of subscription mentioned in the following article. Refunds are automatic and take around 14 days to process

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

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-Manan