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Participant
October 24, 2025
Question

I want to canel my plan, but I can't see my plan

  • October 24, 2025
  • 1 reply
  • 144 views

I live in Korea, but I didn't have much money, so I subscribed to the overseas one-week trial version. But I wanted to cancel my subscription because it was too difficult to use. I was going to do it on the same day, but my plan didn't come up, so I waited until the day I could pay. 53.03 dollars was paid on the evening of the 24th. I was going to cancel the plan, but they still don't have the plan I subscribed to... The money has also been paid... I don't have money. Can't you forgive me just once? Please give me a refund..

1 reply

Participant
October 24, 2025

This is my plan... How can I do.. I want to cancel my plan..

Jeffrey_A_Wright
Community Manager
Community Manager
October 24, 2025

Nayon, I am sorry but I don't show any active subscriptions or any transactions under the account you used to post to this public discussion forum. If you are trying to end your commitment to Adobe, then make sure to do so under the account you used to start the commitment to us. You can use https://adobe.ly/3KYbX9N to help you locate the account that you used to start your subscription commitment. ^JW

Participant
October 24, 2025

I'm so sorry. I want to remove this reply. But I can't... because I don't know how to remove... sorry... I've already logged in with my account, but the information doesn't show up.