Skip to main content
Roomans
Participant
March 13, 2026
Answered

I want to change into student plan

  • March 13, 2026
  • 3 replies
  • 62 views

Since the first time i had Adobe subscription, i was using the student plan with 75% off for atleast a year, but one day my plan changed into regular subcription without me knowing it charges at normal price for several months. I tried to make a plan in student plan, but still it says “purchase is not supported” because i already have the adobe CC pro. The only way i know is to cancel the plan first before starting the student plan which requires me to pay the cancelation fee. Is it possible to change from this regular subcription to the student plan without the cancellation fee?

    Correct answer Jeffrey_A_Wright

    Thanks for posting, Roomans. I appreciate your long-term use of our services. Please see https://adobe.ly/3NhalJK for information on how to update your eligibility and renew your education discount. ^JW

    3 replies

    kglad
    Community Expert
    Community Expert
    March 15, 2026

    @Sherina22 

     

    did you contact adobe support, as suggested?

    Sherina22
    Participant
    March 15, 2026

    I tried to, but I can’t find a contact number and the link just takes me to this discussion page. How to I find Adobe Support?

    kglad
    Community Expert
    Community Expert
    March 15, 2026

    try using a mobile phone's updated non-opera browser with wifi disabled.

    Sherina22
    Participant
    March 15, 2026

    I had the same issue and I already followed the steps to renew my student eligibility. I recieved an emailing saying ‘your education status is confirmed’ which I have attached as well. However on my account it still says I will charged the full price at my next billing cycle. 

    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    March 13, 2026

    Thanks for posting, Roomans. I appreciate your long-term use of our services. Please see https://adobe.ly/3NhalJK for information on how to update your eligibility and renew your education discount. ^JW