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Participant
January 2, 2023
Question

I want to change my monthly payment

  • January 2, 2023
  • 3 replies
  • 145 views

Hi. I make my payment plan monthly. Now I want to make all the payment in one go. How can I do that.

 

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3 replies

Nancy OShea
Community Expert
Community Expert
January 2, 2023

You'll need to contact Adobe Support to cancel your Annual (paid monthly) plan and resubscribe to an Annual (prepaid) plan.  There is a slight cost savings, too. 🙂

 

If early termination fees apply, the Adobe agent can probably waive those for you.

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
January 2, 2023

when you contact adobe support per above be prepared to cancel your current plan and restart a new one thereby restarting your one year term.

Abambo
Community Expert
Community Expert
January 2, 2023

If I understand you well, you want to change from monthly payment to Yearly payment? And you have an individual licence? Like Creative cloud all apps? Contact support. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer