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S
Sabistar
Participant
June 17, 2024
Question

I want to delete this Adobe account as a hacker has control of my account.

  • June 17, 2024
  • 3 replies
  • 231 views

Chat box will not allow me to delete.

    This topic has been closed for replies.

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 17, 2024

    What makes you think a hacker has access to your Adobe Account? What evidence do you have for it?

     

    Early cancellation of a 12 month paid subscription could incur a 50% early termination fee.  See links below.

    ===============
    How do I Cancel my Subscription?
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html
    ===============
    Subscription & Cancellation Terms:
    https://www.adobe.com/legal/subscription-terms.html

    CONTACT ADOBE SUPPORT:
    ================
    Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Twitter: https://twitter.com/adobecare

     

    Nancy O'Shea— Product User & Community Expert
    S
    SabistarAuthor
    Participant
    June 18, 2024

    Because my accoutnthat i paid for has been terminated without my consent.  I have been added to an Adobe experienece account without my consent.  I cannot delete my account and i have apis for pdfs I have nt created a deveoper console I have not created and when i tried to ask for adobes help I was directed off site to a website that has nothing to do with adobe.  

    Kanikas
    Community Manager
    KanikasCommunity Manager
    Community Manager
    June 18, 2024

    Hi there, 

    Thank you for haring the information. We're sorry that your account has been hacked. Please follow steps shared in this link for help: https://adobe.ly/3KP2U7v. Hope this helps! 

     

    Thanks 


    ^KS

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 17, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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