Skip to main content
Participant
September 20, 2022
Question

I want to remove my not paid subscription

  • September 20, 2022
  • 1 reply
  • 218 views

I was checking out my free trial subscription and forgot to cancel it. Now i can't pay it because i don't have enough money and I also can't cancel it because I need to pay it first. What can I do?

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
September 20, 2022

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Participant
September 20, 2022

I turned on popups and sign in to my Adobe account, but chat window doesn't show up.

Peru Bob
Community Expert
Community Expert
September 20, 2022

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html