I want to synchronize my lightroom accounts

Forum|Forum|11 months ago
April 12, 2025
2 replies
374 views

Hello, I had two different lightroom accounts on my iPad and iPhone devices and didn't sync to each other. Later, I got a creative cloud membership with my gmail account and signed in with the iPad. I had 3 different lightroom accounts in total. I want to combine these accounts now.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

kglad

Community Expert

the best you can do is manually migrate files and cancel what's unwanted.

A

Anonymous

How can I do this? The original of the photos are already backed up in my cloud accounts. But I want my work to be stopped in my lightroom library. I obviously bought a new android device, and when I log in with my Apple account, it connects my iPad account. It opens my iPad account again when I sign in again because I'm wondering if I reset my old iPhone phone. Currently, one of my 3 lightroom accounts is open, I can switch to one of the other two whenever I wish, and I can't even log in to the other.

kglad

Community Expert

how to migrate assets: https://helpx.adobe.com/enterprise/kb/transfer-assets.html?linkId=100000252571375

how to cancel: make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step. (if you don't get a reply here from a badged employee within 24 hours, repost.)

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded