I want to synchronize my lightroom accounts

Forum|Forum|10 months ago
April 12, 2025
2 replies
367 views

Hello, I had two different lightroom accounts on my iPad and iPhone devices and didn't sync to each other. Later, I got a creative cloud membership with my gmail account and signed in with the iPad. I had 3 different lightroom accounts in total. I want to combine these accounts now.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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kglad

Community Expert

the best you can do is manually migrate files and cancel what's unwanted.

A

Anonymous

How can I do this? The original of the photos are already backed up in my cloud accounts. But I want my work to be stopped in my lightroom library. I obviously bought a new android device, and when I log in with my Apple account, it connects my iPad account. It opens my iPad account again when I sign in again because I'm wondering if I reset my old iPhone phone. Currently, one of my 3 lightroom accounts is open, I can switch to one of the other two whenever I wish, and I can't even log in to the other.

kglad

Community Expert

how to migrate assets: https://helpx.adobe.com/enterprise/kb/transfer-assets.html?linkId=100000252571375

how to cancel: make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step. (if you don't get a reply here from a badged employee within 24 hours, repost.)

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