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Participant
July 24, 2026
Answered

i wanted the free trial and got billed anyway. where's my refund?

  • July 24, 2026
  • 1 reply
  • 20 views

where is my refund?  it was supposed to be a 30 day free trial.  i cancelled within a week.

    Correct answer kglad

    if you cancelled within the trial period, refunds are automatic and take up to 14 days to complete.

     

    meanwhile, check your account, https://account.adobe.com to confirm everything is cancelled and save your trial start and trial cancellation emails from adobe.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    July 25, 2026

    if you cancelled within the trial period, refunds are automatic and take up to 14 days to complete.

     

    meanwhile, check your account, https://account.adobe.com to confirm everything is cancelled and save your trial start and trial cancellation emails from adobe.