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Oct 30, 2026 12:32 AM UTC
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I was allowed to subcribe for one month free and then I will be charged.

I was allowed to subcribe for one month free and then I will be charged. I have a creative cloud subscription and I logged in but i was still charged.

    1 reply

    AkanshaAshra
    Community Manager
    Community Manager
    Nov 2, 2026 7:05 PM UTC

    Hi ​@danyale 

    Thank you for posting in the Community.

    As we checked, we can see that your Creative Cloud Pro plan is cancelled, while your Creative Cloud Standard plan is currently active and has been active for the past seven months.

    If you’re seeing a charge that you don’t recognize or weren’t expecting, please refer to this article to help identify what the charge is associated with:

    Identify your Adobe charge | Adobe Account

    Please let us know if you have any other questions.
    ^Akansha

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