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Participant
July 1, 2022
Question

I was charged

  • July 1, 2022
  • 3 replies
  • 149 views

I was charged after the free trial even though I cancelled before the end date . Please reach out and refund me 

    This topic has been closed for replies.

    3 replies

    John T Smith
    Community Expert
    Community Expert
    July 1, 2022

    >Please reach out and refund me

     

    BEWARE SCAMMERS !!!

    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    Peru Bob
    Community Expert
    Community Expert
    July 1, 2022

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Peru Bob
    Community Expert
    Community Expert
    July 1, 2022

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html