I was charged but I cancelled my plan

Thank you for posting to this public discussion forum, ​@Muofatoy.

I am sorry for any confusion you may have encountered while managing your multiple commitments with Adobe. I can confirm that you successfully canceled two of your plans, but the self-cancel process for the third was not completed.

Please click on https://helpx.adobe.com/contact.html?rghtup=autoOpen to speak with a member of our team who can help you end your remaining commitment and request a refund for the unused service.

I don’t see any records of any previous attempts to reach us, ​@Muofatoy, so use a different device to contact us at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If an organization manages the device or network you are using, then you will need their help to reach us.

For more information on the cancellation and refund process, see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html. Any refunds issued will take up to 14 days.

Please update this public discussion thread if you have any additional questions, ​@Muofatoy. 

​@Jeff_A_Wright 

​@Muofatoy 

check your account, https://account.adobe.com 

does it show any subscriptions?

AD04779504234CCA     I was charged for Adobe Pro without my consent and after cancelling my free trial. Even I cant remove my card information, and not sure if u will charge me again next month for my cancelled service)