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Fraud charge
Participant
May 15, 2026
Question

I was charged for $5425, I haven't used Adobe for at least 10 years.

  • May 15, 2026
  • 3 replies
  • 45 views

I was charged $425 on May 5th 2026 and have not used Adobe products in over 10 years. I canceled year ago

    3 replies

    kglad
    Community Expert
    Community Expert
    May 17, 2026

    @Fraud charge 

     

    use https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to find the account being charged.

     

    if you recognize that account, check it ( https://account.adobe.com ) to see if everything is cancelled.

    Nancy OShea
    Community Expert
    Community Expert
    May 16, 2026

    Log-in to your Adobe online account below. Maybe you or a family member enrolled in a plan you’re unaware of.

    https://account.adobe.com/plan

    Click on Manage Plan for more options.

     

    This topic should have been posted in Account, Payment & Plan, not Stock.

    https://community.adobe.com/questions-6

     

     

    Nancy O'Shea— Product User & Community Expert
    yamato713108855
    Community Expert
    Community Expert
    May 16, 2026

    Adobe Community cannot process refunds.
    To inquire about a refund, please contact support.