I was charged for three months of AI assistant for Acrobat

Forum|Forum|6 hours ago
June 24, 2026
1 reply
0 views

Hello,

i was charged for three months for the ai assistant for acrobat. I have no record of using this. I received no email notifications for the charges. And i cannot get in touch with a human agent! It is all very frustrating. I want to request a refund for this charge I DID NOT APPROVE.

thank you for your help.

ShivangiGupta

Community Manager

Hi @katarina3477388092ok,

We appreciate you reaching out. I reviewed your account details and found that you have cancelled the active subscription for AI Assistant for Acrobat. For refund related queries, you can contact our support team here: https://helpx.adobe.com/contact.html?rghtup=autoOpen

^Shivangi

katarina3477388092okAuthor

Participant

When this page opens there is no form to request a reimbursement. And when i search I cannot find it. And the chatbot leads nowhere. Can you please send a more direct link? Thank you

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