Answered
I was charged for two months and need a refund
I canceled my free trial but still got charged for 2 months consecutively. I need refund on these charges, I have proof of cancelling the service during trial period
Thanks for posting, Hoang.
I apologize for any confusion, but the service you canceled in June was for Adobe Acrobat AI Assistant Plus, which you canceled on June 15th.
You then returned and started a new monthly subscription for Acrobat on June 23rd, which you canceled today.
Please see https://adobe.ly/4yDCBJi for more information about the cancellation and refund process.
Please update this public discussion thread if you have any additional questions, Hoang. ^JW
Sign up
Already have an account? Login
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inSign in to Adobe Community
No account yet? Create an account
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices