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Participant
July 1, 2026
Question

I was charged full price and need my funds returned back. Can Adobe please confirm a refund was issued back to my account?

  • July 1, 2026
  • 2 replies
  • 0 views

Please refund me my money. I was only intending to do the trail. Can Adobe confirm a refund was issued? 

    2 replies

    Community Expert
    July 1, 2026

    Check out the refund policy at https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

    So you cancel the plan, if you are eligible for refund, you will get it automatically in about 14 days

    -Manan
    kglad
    Community Expert
    Community Expert
    July 1, 2026

    you have to cancel your trial to get a refund.

     

    cancel subscription, https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

     

    understanding cancellation 

    fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel