I was debited wrongly during a free trial. How do I process a refund. I just cancelled but nothing much

Thank you for reaching out, ​@Lavish_Dreamer6dc2.

I understand how upsetting it can be to receive an unexpected charge, especially when you believed you were still within the trial period.

I reviewed your account and can confirm that your Acrobat Pro subscription began on October 23 and has now been canceled. Adobe trials transition to a paid subscription if they are not canceled before the trial ends.

For information about refund eligibility following cancellation, please review Adobe’s cancellation and refund terms:

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

I hope this provides some clarity and reassurance. Please update this public discussion thread if you have any additional questions, ​@Lavish_Dreamer6dc2.