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Participant
August 15, 2026
Answered

I was with the free week plan, and forgot to cancel it, so the money was discounted on my account, what can I do to be refunded?

  • August 15, 2026
  • 1 reply
  • 9 views

I signed the free week plan but than the week ended and I forgot to cancel it and they discounted on my bank account, Can I be refunded? 

    Correct answer Nancy OShea

    If you cancelled your annual plan within the 14 day grace period, an automatic refund is sent within 12-14 days.

    No refunds for cancellations received after 14 days.

     

    Log-in to your account below.

    https://account.adobe.com/plans

    Click on Manage Plan for more options.

     

    See below for more details.

    https://www.adobe.com/legal/subscription-terms.html

     

    Hope that helps.

     

     

    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    August 15, 2026

    If you cancelled your annual plan within the 14 day grace period, an automatic refund is sent within 12-14 days.

    No refunds for cancellations received after 14 days.

     

    Log-in to your account below.

    https://account.adobe.com/plans

    Click on Manage Plan for more options.

     

    See below for more details.

    https://www.adobe.com/legal/subscription-terms.html

     

    Hope that helps.

     

     

    Nancy O'Shea— Product User & Community Expert