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Participant
February 3, 2020
Question

I would like to cancel my purchase

  • February 3, 2020
  • 1 reply
  • 441 views

invoice number : 1143806787

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    1 reply

    ProDesignTools
    Community Expert
    Community Expert
    February 3, 2020

    Hi,

     

    Which product are you referring to? If Creative Cloud or Acrobat DC, then you can cancel your subscription by following the instructions given on this Adobe help page:

     

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    When scrolling down that page, you'll see a section entitled "Am I eligible for a refund?," which should answer that as well.

     

    If it's a non-subscription product you mean, then refer to this page instead:

     

    https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

     

    Hope that helps.