I would like to cancel the free version before the subscription period expires.

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Yesterday I tried to merge several pages of documents. Unfortunately, my computer wasn’t able to complete the upload reliably. As, at the age of 74, I will no longer be using the full range of features offered by the various applications, I would like to cancel the free version before the subscription period expires.

kglad

Community Expert

after following @Manan Joshi ‘s suggestions make sure you check your account, https://account.adobe.com for any remaining subscriptions (eg, acrobat or ai for acrobat) and cancel any that remain.

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AkanshaAshra

Community Manager

Hi @excited_artistry0c38

Thank you for writing to us in the community.

We understand that you would like to cancel the free trial before it ends. As we checked your account, there are 6 days remaining in your trial. You can follow the links shared by our Community Expert @Manan Joshi for guidance on cancelling it.

We hope the information helps make the process easier for you. If you have any further questions, please feel free to let us know. We’ll be happy to assist.

^Akansha

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M

Manan Joshi

Community Expert

You can cancel it, follow the steps in the given in the article https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

Make sure you cancel everything you are subscribed to. Check that https://account.adobe.com/plans

If charged you would be refunded automatically in 10-14 days subject to conditions. See refund rules at https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

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-Manan

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