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Participating Frequently
April 1, 2025
Question

I would like to delete one of my bank cards from my payment options.

  • April 1, 2025
  • 2 replies
  • 717 views

I have entered multiple bank cards in the payment options.

I would like to delete one of my bank cards from my payment options.

How can I delete an unnecessary bank card from the payment options?

2 replies

kglad
Community Expert
Community Expert
April 1, 2025

p.s.  if, and when, all substitutions end, you'll be able to remove all account info including payment info.

Jeffrey_A_Wright
Legend
April 1, 2025

George, posting to a public discussion forum will not result in action being taken on your account. Please also be careful if anyone contacts you proactively pretending to be an Adobe employee.

 

If you need more help resolving your payment problems then, please click on https://adobe.ly/42ecR6W to connect with a member of our support team. ^JW

Jeffrey_A_Wright
Legend
April 1, 2025

Thanks for your question, George. The ability to delete a payment method is not currently available. Please see https://adobe.ly/3DZmfTU for the options that are available. ^JW

Participating Frequently
April 1, 2025

This is a bank card that should not be charged.

That's why I changed the bank card details.

But the system didn't change it, the system created a new one and left the old one.

Please delete the card ending in 6115 from the payment terms because Adobe's system is malfunctioning.

Instead of changing it, it has registered a new bank card.