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Participant
September 17, 2026
Answered

I would like to request a refund for the monthly plan.

  • September 17, 2026
  • 2 replies
  • 26 views

I was charged for the plan on September 15th, even though I had cancelled it several days in advance—having used the free trial only once. It turns out I was just charged 47.7 soles, despite not using the application.

    Correct answer Manan Joshi

    Check out the following article to know about refund eligibility https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

    If you are eligible and are charged even after cancellation then you need to contact Adobe Support. If you were charged before cancellation and are eligible for a refund then you will get it automatically within 14 days or so.

    2 replies

    kglad
    Community Expert
    Community Expert
    September 17, 2026

    @Beauteous_Journeya0f1 

     

    check your account, https://account.adobe.com to confirm everything is cancelled. and save your trial start and trial cancellation emails from adobe.

    Manan JoshiCommunity ExpertCorrect answer
    Community Expert
    September 17, 2026

    Check out the following article to know about refund eligibility https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

    If you are eligible and are charged even after cancellation then you need to contact Adobe Support. If you were charged before cancellation and are eligible for a refund then you will get it automatically within 14 days or so.

    -Manan