Ich habe einen Jahres-ABO "Einlösungscode" für Creartive Cloud eingelöst, in meinem Status wird die verlängerung nicht angezeigt. I redeemed a redemption code for a Creative Cloud annual subscription, but the renewal isn't showing up in my status.

Forum|Forum|24 days ago
June 29, 2026
4 replies
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Ich habe einen Jahres-ABO "Einlösungscode" für Creartive Cloud eingelöst, in meinem Status wird die verlängerung nicht angezeigt.

I redeemed a redemption code for a Creative Cloud annual subscription, but the renewal isn't showing up in my status.

Correct answer ShivangiGupta

Hi @rainerg25837787,

I reviewed your account info and found that you have two Photography plans active on your account. I’d recommend you cancelling one of them to avoid duplicate charges.

https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

^Shivangi

kglad

Community Expert

you’re usually going to have problems if you redeem more than one “deal”.

ShivangiGupta

Correct answer

Community Manager

Hi @rainerg25837787,

I reviewed your account info and found that you have two Photography plans active on your account. I’d recommend you cancelling one of them to avoid duplicate charges.

https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

^Shivangi