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John891989
Participant
June 12, 2026
Question

ich habe innerhalb meiner 2 wöchigen Frist gekündigt, aber mein Geld nicht zurückerhalten.

  • June 12, 2026
  • 2 replies
  • 2 views

Ich habe ein Abo abgeschlossen Bei Adobe Scan. (Am 02.06.2026) Am 09.06.2026 habe ich dieses Abo gekündigt. Innerhalh von 14 Tagen. Warum habe ich mein Geld immernoch nicht zurückerhalten?

 

Ich möchte gerne mein Geld wiederhaben.

Danke.

2 replies

Jeff_A_Wright
Community Manager
Community Manager
June 12, 2026

Thanks for posting to this public discussion forum, ​@John891989.

 

I am sorry for any problems you have encountered with your subscription, but there are no active plans associated with the account you used to create this discussion thread.

 

Please see https://helpx.adobe.com/account/individual/billing-and-payments/payment-and-billing-issues/unknown-charge-on-bill.html for information on how to locate the account with the active subscription.

 

Please update this discussion if you have any additional questions.

John891989
Participant
June 12, 2026

Thanks for your answer.

 

My Account calls: Johnny Boo

      

kglad
Community Expert
Community Expert
June 12, 2026

check your account,

https://account.adobe.com 

 

is everything cancelled?