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Participant
December 30, 2021
Question

if my account is created by company, but then i am leaving this company soon, am i losing my account

  • December 30, 2021
  • 2 replies
  • 196 views

Hi everyone! i am really confused about my account situation recently..

so this account i am using is created by my company actually, as you know they can divided to company one and personal one. I used to use the personal one for browsing behance and i also subscribed an annual plan in adobe stock too. I stupidly created a portfolio website by using this acount as well.

the problem is.. i am about to leave this company. does it mean i cant use my account anymore? but i am still paying for the stock plan!! another problem is the portfolio website, its so strange that they said i need to update my payment terms and unpublished my websites but it is supposed to be free no? thats ok to pay but i just worry i cant access here anymore then it would be a big waste... that really annoys me and i don;t know what to do at all.. anyone can help pleaseeeee! thank you!:)

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    December 31, 2021
    quote... but it is supposed to be free no?

    =========

    No.  Portfolio requires you to have a qualifying PAID Creative Cloud plan.

    https://www.adobe.com/creativecloud/plans.html

    Behance is free.

     

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Community Expert
    December 30, 2021

    @kitc22554590.,

    If your employer pays for the subscription, it certainly ends when you leave your current employment. 

     

    To ensure uninterrupted service, you will need to take out a personal subscription under a different email address BEFORE you leave your employment.  Contact the Portfolio support team and ask if you can transfer the employer's Portfolio site to your personal account.

    - Portfolio FAQ & Knowledgebase - https://help.myportfolio.com/hc/en-us
    - Contact Portfolio Support Team - https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert