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Participant
June 11, 2021
Question

If you bill my account (CC) send me an invoice

  • June 11, 2021
  • 3 replies
  • 250 views

Adobe, I know you will not listen to my request, but here goes (for the 24th time in 5 years).

If you bill my credit card, send me a invoice. It is extremely frustrating to have to log into my account 3 times, go through verification and do it all again for my other account. Is it so hard to send an email when you bill?????

 

As a business owner, this alone would loose me clients. I guess you don't really give a %$@# what your customers care about how you bill. You have also done a wonderful job of taking all contact support off your page. Have you no morals or shame what stress and bookkeeping problems this causes your customer base, oh yeah, you do, but just don't care.

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    3 replies

    John T Smith
    Community Expert
    Community Expert
    June 11, 2021

    Here is where you contact Adobe

    Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

    Peru Bob
    Community Expert
    Community Expert
    June 11, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Peru Bob
    Community Expert
    Community Expert
    June 11, 2021

    You aren't addressing Adobe here.  We are not Adobe employees.