IMPOSSIBLE D'ACCEDER A FORMULE POUR GERER L ABONNEMENT

Bonjour, comment avez-vous svp procéder à la résiliation? je suis dans le même cas de figure que vous, merci Cordialement

use the overview tab > manage plan.

and note: your screenshots aren't visible in this forum.  copy and paste screenshots into posts.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

after cancelling, double check your account shows what you expect, https://account.adobe.com

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html