Impossible to change my plan as it is defined as "You'll be able to manage this plan shortly"

Question

I subscribe few months ago an Adobe Acrobat Pro plan.

But I can not stop it as it is in following status since months...... "You'll be able to manage this plan shortly".

i m very hangry to pay for something that I don't use anymore.

Thanks for your help.

kglad · Answer

contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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