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Participating Frequently
February 16, 2026
Answered

Impossible to remove VAT ID

  • February 16, 2026
  • 2 replies
  • 0 views

I closed my business by the end of 2025 and want to remove the VAT ID in my Adobe account. This is apparently impossible: (I try to translate the Adobe UI in German to English.)

  • Selected my plan, selected Manage payment, selected the currently used credit card and selected “edit”: removed the VAT ID (earmarked as Option in the UI) and saved the changed setting. (The price of the plan did not change - as I expected.)
  • The January 2026 invoice showed my old VAT ID and no VAT was applied.
  • I had a look into Manage payment with the credit card - edited above - and it showed a VAT ID - I had removed it ?!?!?
  • I got into Manage payment and selected “new credit card”, entered all required data about the credit card and did NOT fill in the VAT ID - and saved this new payment.
  • The February 2026 invoice showed my old VAT ID and no VAT was applied.
  • I had a look into Manage payment of the recently entered new credit card: a VAT ID was shown.
  • I searched this Community and found a posting: changed my payment to Paypal, did NOT enter a VAT ID there - and to make it short: nothing changed, the VAT ID is still shown as being active.

How to get rid of the VAT ID??

    Correct answer Shivangi_Gupta

    Hi ​@Miwist2 ,

    We appreciate you reaching out. I understand you have followed the steps listed in this article: Update your business tax identification number, and now you wish to get the VAT Id removed from the invoice. The process may need a security protocol to be followed. Could you reach out to our support team here? https://helpx.adobe.com/contact.html?rghtup=autoOpen

    They’ll be able to help you here.

    ^Shivangi

     

    2 replies

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity ManagerCorrect answer
    Community Manager
    February 17, 2026

    Hi ​@Miwist2 ,

    We appreciate you reaching out. I understand you have followed the steps listed in this article: Update your business tax identification number, and now you wish to get the VAT Id removed from the invoice. The process may need a security protocol to be followed. Could you reach out to our support team here? https://helpx.adobe.com/contact.html?rghtup=autoOpen

    They’ll be able to help you here.

    ^Shivangi

     

    Miwist2Author
    Participating Frequently
    February 17, 2026

    Thanks, I contacted the Adobe support and the VAT Id was instantly removed..

    Regards. My system: LR Classic 15.x Bridge 16.x - Windows 11
    kglad
    Community Expert
    Community Expert
    February 17, 2026

    you’re welcome.

    kglad
    Community Expert
    Community Expert
    February 16, 2026

    contact support.