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Participant
November 8, 2025
Question

Incapable de restaurer mon compte premium sur nouveau téléphone

Bonjour,

 

jai changé de téléphone et lorsque j'essaie de restaurer mon compte Lightroom Premium, ça ne fonctionne pas. 

merci

2 replies

kglad
Community Expert
Community Expert
November 8, 2025

did you subscribe via a mobile app store? if so, contact the store.

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gupta shivangi
Legend
November 10, 2025

Hi jessie_5481,

I reviewed your account details and I could not find any active subscriptions associated with this email address. 

Did you subscribe using the same email address?

Let us know.


^Shivangi

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