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Participant
November 8, 2025
Question

Incapable de restaurer mon compte premium sur nouveau téléphone

  • November 8, 2025
  • 1 reply
  • 34 views

Bonjour,

 

jai changé de téléphone et lorsque j'essaie de restaurer mon compte Lightroom Premium, ça ne fonctionne pas. 

merci

1 reply

kglad
Community Expert
Community Expert
November 8, 2025

did you subscribe via a mobile app store? if so, contact the store.

Community Manager
November 10, 2025

Hi jessie_5481,

I reviewed your account details and I could not find any active subscriptions associated with this email address. 

Did you subscribe using the same email address?

Let us know.


^Shivangi