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Participant
June 9, 2021
Question

Incorrect Billing Info

  • June 9, 2021
  • 2 replies
  • 257 views

Hi,

I am Planning to buy Premiere Pro. When I going thoure buy this Software its Shows "Incorrect Billing Info" Can you Help to buy This software.

Thank You.

 

I deleted your screenshot. Do not post personal information as this is a public forum: moderator

moved to Account,.... forum.

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
June 10, 2021

Some regions have new banking regulations.  Contact an Adobe sales agent to assist you with making your payment. If payment cannot be processed by Adobe, you may need to find an Adobe reseller in your region.

 

CONTACT ADOBE SUPPORT:

======================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours:  https://helpx.adobe.com/contact/phone.html

 

ADOBE RESELLERS:

===============

https://adobedealreg.secure.force.com/PartnerSearch?lang=en

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
June 9, 2021

https://helpx.adobe.com/manage-account/using/update-billing-information.html

 

if that doesn't help, check your other account info to make sure it's correct, and if it is and you still have payment problems, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human