Incorrectly charged

Hi @ruby_0052,

I confirm that there is no active Adobe plan associated with this email address. Also, there has been no transaction requested by Adobe. 

Please refer to the article shared by the expert above to identify the unknown charge.

there's a problem viewing your screenshots.  it's better to copy and paste them into replies.

also, start here - https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

if you don't recognize that account, report fraudulent usage of your credit card.  if you do recognize it,  check that account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?