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defaultey86ukubv5ig
Participant
April 4, 2022
Answered

Increased Subscription Payment without notice

  • April 4, 2022
  • 3 replies
  • 364 views

I've been subscribed to your services for a year - as a student, I used to pay 151.25 DKK per month until March 2022. That has been the case until last month since Adobe started to charge me 237,50 DKK from March 2022 without any notice or notification about such a change.

I haven't received any email stating the change of amount, I am still a student, so there has not been any change in my situation either.

 

I need assistance to understand what happened and why.

This topic has been closed for replies.
Correct answer kglad

all first year subscriptions, including student subscriptions, are offered at a lower rate than subsequent years. typically, you can expect after-first year subscription rates to increase by 50% over first year rates.

3 replies

ProDesignTools
Community Expert
ProDesignToolsCommunity Expert
Community Expert
April 6, 2022

As others have written, the first year on Adobe's Student and Teacher plan has a bigger promotional discount (~60%) than subsequent years... But even those subsequent years have a ~40% discount from the regular price for non-education customers.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
April 4, 2022

That should have been clear when you started... One Year Intro Price https://community.adobe.com/t5/Get-Started/Student-plan/td-p/10209357

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 4, 2022

all first year subscriptions, including student subscriptions, are offered at a lower rate than subsequent years. typically, you can expect after-first year subscription rates to increase by 50% over first year rates.

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