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Participant
December 3, 2023
Question

Invalid key Adobe

  • December 3, 2023
  • 7 replies
  • 334 views

I made an order on www.cjs-cdkeys. com the website for a series of Adobe Photoshop Elements 2023 PC/Mac (Digital Download) and they sent me a redemption code that is NOT good either! After 10 days replies me to ticket and asked me to find out the date of activation. How can i find out what date was ? ty

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    7 replies

    Abambo
    Community Expert
    Community Expert
    December 4, 2023

    I have my doubts when a vendor displays ads.

    ABAMBO | Hard- and Software Engineer | Photographer
    Peru Bob
    Community Expert
    Community Expert
    December 3, 2023
    kglad
    Community Expert
    Community Expert
    December 3, 2023

    if the code was not valid, there is no date of activation,

     

    ===================================

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    Participant
    December 3, 2023

    I have attached the picture with the code sent. They sent a redem code. Can I find out when it was reddemed as they ask?
    They told me to ask the suppoer and take a picture of the date it was redeemed.

    kglad
    Community Expert
    Community Expert
    December 3, 2023

    it looks like your redemption code was accepted.  you were then prompted for your serial number.

     

    did you enter your 24 digit serial number?